Service and Support
A Service Team You Can Rely On
We are wherever you are: Our technicians are there for you all over the world and take care of the commissioning, maintenance and repair of your machines.
Our Service Is Called PROtect
Benefit from comprehensive services, maximum budget control and a smooth supply of spare parts. Our specially trained team carries out service work in accordance with Miele's own and legal requirements and takes care of the technical documentation. This ensures process reliability and the long-term value retention of your machines. We provide transparent and industry-specific advice, coordinate appointments and guarantee the availability of suitable spare parts. With our PROtect service solutions we've got you covered.
Search for Operating Instructions
Are you looking for the operating instructions for your Miele Professional machine? We have these all important documents ready for you in our online database.
Right To Repair: Indicative Prices for Typical Repairs
In accordance with the EU Directive on the Right to Repair, Miele Professional offers repair services for eligible product categories. This currently applies to selected washing machines, tumble dryers and dishwashers, provided that they are sold to consumers. The statutory right to repair applies exclusively to consumers. If your appliance is eligible, please contact Miele Professional Service for further information or to request a repair.
The prices shown are indicative examples for selected typical repairs to help you better understand potential repair costs. A diagnosis has to confirm which repair is applicable. The final repair cost may vary depending on the model, the actual fault, local service conditions and appliance accessibility
| Product category | Typical repair example | Indicative price (incl. VAT) |
|---|---|---|
| Dishwasher | Replace drain pump | EUR 86.00 |
| Washing Machine | Replace drain pump | EUR 108.00 |
| Washing Machine | Replace v-belt | EUR 77.00 |
| Tumble Dryer | Replace conensate pump | EUR 186.00 |
| Tumble Dryer | Replace v-belt | EUR 87.00 |
- Product category
- Dishwasher
- Typical repair example
- Replace drain pump
- Indicative price (incl. VAT)
EUR 86.00
- Product category
- Washing Machine
- Typical repair example
- Replace drain pump
- Indicative price (incl. VAT)
EUR 108.00
- Product category
- Washing Machine
- Typical repair example
- Replace v-belt
- Indicative price (incl. VAT)
EUR 77.00
- Product category
- Tumble Dryer
- Typical repair example
- Replace conensate pump
- Indicative price (incl. VAT)
EUR 186.00
- Product category
- Tumble Dryer
- Typical repair example
- Replace v-belt
- Indicative price (incl. VAT)
EUR 87.00
